the fine print.

eb web services uk is an independent digital agency based in manchester, england. we are not affiliated with, endorsed by, or in partnership with any third-party brands, platforms, or organisations unless explicitly stated.

all third-party logos, trademarks, and brand assets referenced on this website or in our portfolio work — including but not limited to figma, framer, wordpress, react, next.js, typescript, supabase, and paystack — are the property of their respective owners and are used for demonstrative and descriptive purposes only.

our own brand assets, including the ebwsuk name, logo, and site designs, are original works. unauthorised reproduction or use is not permitted.

eb web services uk provides bespoke web development, design, and related digital services. by engaging our services, you agree to the following:

• full ownership of final deliverables is transferred to the client upon receipt of final payment in full.
• prior to final payment, all work-in-progress files, designs, and code remain the intellectual property of eb web services uk.
• project timelines are agreed at the outset. delays caused by the client — including late feedback, content supply, or payment — may affect delivery dates without penalty to us.
• we reserve the right to display completed work in our portfolio unless the client requests otherwise in writing prior to project commencement.
• all pricing quoted is subject to change. confirmed project quotes are held for 30 days from the date of issue.

all original code, design systems, templates, and creative concepts produced by eb web services uk are our intellectual property until paid for in full. after final payment:

• the client owns all bespoke code and design assets created specifically for their project.
• any third-party libraries, plugins, or frameworks used remain under their respective open-source or commercial licences.
• eb web services uk retains the right to use general methodologies, techniques, and non-client-specific components in future projects.

our in-house templates — including drift/eden, nevulis, aguila, and the observatory — remain exclusively owned by eb web services uk and are not transferred as part of any client package unless explicitly agreed.

we take your privacy seriously. here is exactly what we collect and why:

• contact form submissions — name, preferred email address, phone number, social handles, and project brief. used solely to respond to your enquiry.
• no data is sold to third parties under any circumstances.
• no marketing lists — submitting our contact form does not add you to any mailing list.
• data submitted via our contact form is processed through formspree, a third-party form service. their privacy policy governs how they handle form submissions.

we retain enquiry data only for as long as necessary to respond and fulfil the requested service. you may request deletion of your data at any time by emailing enquiries@ebwebservices.co.uk.

this website uses essential cookies only — specifically, session-based tokens required to handle form submissions securely. we do not use:

• advertising or tracking cookies
• third-party analytics platforms (e.g. google analytics)
• social media tracking pixels

by continuing to use this site you accept the use of these essential cookies. no cookie consent banner is displayed because no non-essential cookies are in use.

eb web services uk endeavours to deliver high-quality, performant, and secure digital products. however:

• we are not liable for any indirect, consequential, or incidental loss arising from the use of, or inability to use, any website or application we develop.
• we are not responsible for third-party service outages (hosting providers, payment gateways, apis) that affect a client's website post-launch.
• our total liability in any matter arising from a project is limited to the total fees paid for that specific project.

websites are delivered in good faith and tested across modern browsers and devices. we cannot guarantee compatibility with legacy browsers or non-standard configurations.

eb web services uk operates as a sole trader. the following payment terms apply to all engagements:

• deposit: a 30–50% deposit is required before any work commences. the exact deposit amount will be agreed and confirmed in the project quote.
• staged payments: for larger projects, milestone-based payments may be agreed at the outset. these are binding once the project brief is confirmed in writing.
• final payment: the outstanding balance is due upon project completion, before final files or access credentials are handed over.
• late payment: invoices are due within 14 days of issue. overdue invoices will incur interest at 8% above the bank of england base rate in accordance with the late payment of commercial debts (interest) act 1998.
• non-payment: eb web services uk reserves the right to suspend or remove hosted work pending payment. ownership of all deliverables remains with us until full payment is received.
• maintenance billing: support and maintenance work is billed in 15-minute increments. time logs are available on request. minimum billing unit is 15 minutes per session.

we understand that circumstances change. the following applies to project cancellation:

• cancellation by the client after work has commenced will result in a charge for all work completed to date, billed at our standard hourly rate, deducted from the deposit.
• if the deposit does not cover the work completed, an invoice will be issued for the outstanding amount.
• cancellation before any work has commenced entitles the client to a full deposit refund, less any admin or third-party costs already incurred.
• eb web services uk reserves the right to cancel a project if a client is abusive, fails to provide necessary content or feedback within 30 days, or fails to make agreed payments.

in the event of a dispute, both parties agree to attempt resolution through direct written communication before involving any third party. this agreement is governed by the laws of england and wales, and both parties submit to the exclusive jurisdiction of the courts of england and wales.

eb web services uk believes in full transparency about our development process. we use ai-assisted tooling as part of our workflow:

• code auditing: ai tools including anthropic claude and google gemini are used to audit code structure, review logic, identify potential bugs, and suggest optimisations. this is a quality-assurance step, not a primary development method.
• all final code is reviewed, tested, and verified by a human developer before delivery. we do not ship ai-generated code that has not been understood, validated, and approved by our team.
• design and creative work is produced by eb web services uk using standard design tooling (figma, framer, custom css). ai image or content generation is not used in client deliverables unless explicitly agreed in writing.
• data submitted to ai tools: when auditing code, we ensure no personally identifiable client or end-user data is included in prompts. only structural and logical code is reviewed in this way.

eb web services uk operates in full compliance with uk data protection laws (uk gdpr) and the data protection act 2018.

this website and all services provided are governed by the laws of england and wales.

if you have any questions about these terms, wish to request data deletion, or need to raise a concern, please contact us:

these terms were last updated in march 2026 and supersede all previous versions.